Massachusetts Consumer Healthcare Experience State Survey

A survey of more than 1,150 Massachusetts adults, conducted from May 7, 2021 to May 25, 2021, found that:

  • More than half (51%) experienced healthcare affordability burdens in the past year;
  • Almost 3 in 4 (74%) are worried about affording healthcare in the future;
  • Over half (51%) are worried about affording treatment for COVID-19 if they need it; and
  • Across party lines, respondents express strong support for government-led solutions.

Altarum’s Consumer Healthcare Experience State Survey (CHESS) is designed to elicit respondents’ unbiased views on a wide range of health system issues, including confidence using the health system, financial burden and views on fixes that might be needed.

Below are Data Briefs with statewide and regional survey results.

2021 Data Briefs