Consumer Healthcare Experience State Survey

Altarum’s Consumer Healthcare Experience State Survey (CHESS) is designed to elicit respondents’ unbiased views on a wide range of health system issues, including confidence using the health system, financial burden and views on fixes that might be needed. 

Survey results are published in the form of Data Briefs. A listing of Data Briefs can be found below.

Florida

Main Florida Survey Page

Statewide Report

• Healthcare Affordability

Regional Reports

• Northern Region
• Central Region
• Southwest Region
• Southeast Region

Ohio

Main Ohio Survey Page

Statewide Reports

• Healthcare Affordability
• Surprise Medical Bills
• Worry about High Drug Prices

Virginia

Main Virginia Survey Page

Statewide Reports

• Healthcare Affordability
• Prescription Drug Affordability
• Surprise Medical Bills

Regional Reports

• Eastern Region
• Central Region
• Southwest Region
• Northwest Region
• Northern Region

New York

Main New York Survey Page

Statewide

• New Yorkers Struggle to Afford High Healthcare Costs; Support a Range of Government Solutions Across Party Lines

Regional Reports

• New York City Boroughs
• Long Island
• Upstate New York

Colorado

Statewide

• Healthcare Affordability
• Surprise Medical Bills
• Worry about High Drug Prices
• Worry about Hospital Prices
• Concern about Healthcare Quality

Regional Reports

• Denver Metro Region
• Non-Denver Metro Region

Minnesota

Statewide

• Minnesota Residents Struggle to Afford High Healthcare Costs; Support a Range of Government Solutions Across Party Lines
• Minnesota Residents Worried about High Drug CostsSupport a Range of Government Solutions

Regional Reports

• Twin Cities Region
• Southern Region
• Northern & Western Region

Utah

• Utah Residents Struggle to Afford High Healthcare Costs; Support a Range of Government Solutions Across Party Lines
• Views on Healthcare Price and Quality Transparency Among Utah Adults
• Utah Residents Worried about High Drug Costs—Support a Range of Government Solutions
• Many Privately-Insured Utah Residents Receive Unexpected Medical Bills; More Than One-Third Unhappy with Resolution, May Not Understand Options for Assistance

Pennsylvania

Statewide

• Pennsylvania Residents Struggle to Afford High Healthcare Costs; Support a Range of Government Solutions Across Party Lines

• Many Privately-Insured Pennsylvanians Receive Unexpected Medical Bills; Fully One-Third Unhappy with Resolution, May Not Understand Options for Assistance

Regional Reports

• Northeast/North Central Pennsylvania
• Southeast Pennsylvania
• South Central/Lehigh Valley Pennsylvania
• Southwest Pennsylvania

Connecticut

• Connecticut Residents Struggle to Afford High Healthcare Costs; Support a Range of Government Solutions Across Party Lines
• Difficulty Navigating Cost Obligations Adds to Healthcare Affordability Woes in Connecticut
• Connecticut Residents Worried about High Drug Costs–Express Bipartisan Support for a Range of Government Solutions

Kentucky

Statewide

• Kentucky Residents Struggle to Afford High Healthcare Costs; Express Bipartisan Support for a Range of Government Solutions
• Difficulty Understanding Cost Obligations Adds to Healthcare Affordability Woes in Kentucky
• Many Privately-Insured Kentuckians Receive Unexpected Medical Bills; Nearly One-Quarter Unhappy with Resolution, may not Understand Options for Assistance

Regional Reports

• Eastern Kentucky
• Lexington/Bluegrass
• Northern Kentucky
• Louisville Metro
• Western Kentucky