Rethinking Consumerism in Healthcare

April 21, 2016

This event focused on the role of consumers in shopping for healthcare value. The expert panel, drawn from a diversity of perspectives, respond to recent evidence on consumer-directed approaches and discussed a new path forward for consumerism in healthcare. The event was conducted with Consumer Reports and sponsored by the Robert Wood Johnson Foundation. 

Rethinking Consumerism in Healthcare


Julie Appleby, Kaiser Health News

Lynn Quincy (Slides) and Doris Peter, Consumer Reports

David Newman and Amanda Frost, Healthcare Cost Institute (Slides)

Sarah Thomas, Deloitte Center for Health Solutions

Christopher Whaley, Berkeley Center for Health Technology

Chapin White, RAND (Slides)


Combined Slide Deck


The event is available on our YouTube channel


Click here for the agenda.

Hub Publication

The Hub released Research Brief No. 11, Rethinking Consumerism in Healthcare Benefit Design at this event.