Hub Webinar

Addressing the Unmet Needs of Complex Patients


Friday, Feb. 24, 2017
2:00 - 3:00 p.m. ET


Treating complex patients—also known as high-cost, high-need patients—by addressing their unmet social and medical needs can result in lower healthcare costs, improve the quality of healthcare and may reduce health disparities. In light of this, approaches that combine social and medical needs deserve the sustained attention of advocates, as well as national and local policymakers.

This webinar featured expert speakers who highlighted the complexities of this diverse population and why there is so much to gain from social and medical partnerships. Speakers discussed successful models of care and steps that advocates and policymakers can take to capture the largest societal good.


Sanjeev Arora, project director, Project ECHO

Ross Owen, deputy director, Hennepin Health

Lynn Quincy, director, Healthcare Value Hub (moderator)

Tanya Shah, senior program officer, The Commonwealth Fund


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